Swissquote Review

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Founded in 1996, Swissquote (SWX:SQN) became publicly listed in 2000 on the SIX Swiss stock exchange and has since grown to be an established brokerage with over 300,000 client accounts across its subsidiaries that are regulated in Europe and Asia.

With its headquarters in Switzerland, Swissquote Bank offers traders access to over two and a half million products, including shares, ETFs, funds, bonds, warrants, futures, options, and other securities, including forex, across Advanced Trader, MetaTrader4, and MetaTrader5 platforms. The broker’s services also go beyond trading, offering wealth management and advisory services as well.

Please note, this review focuses solely on Swissquote’s forex and CFDs offering.

Trust Score

Trading with a forex broker traders can trust is crucial to success. Unfortunately, forex fraud and scams are common in the industry. To help investors find trustworthy brokers, we have created a proprietary 1-100 score (the higher the better), which we call Trust Score.

Swissquote

Commissions & Fees

The commissions and spreads from Swissquote’s UK entity, Swissquote Ltd, differ significantly from its Switzerland entity, Swissquote Bank Ltd. Between the two, UK based accounts provide a better deal.

Benefits

• At Swissquote’s UK entity, active traders who surpass 1,000 lots (10 million units) in volume pay a round-turn commission of 0.65 pips in addition to raw spreads from 0.0-0.3 pips on the EUR/USD, bringing the all-in cost to 0.95 pips or lower. This pricing is comparable to other multi-asset brokers that have active trading offerings.

Considerations

• A commission-free offering is provided in the UK, while multi-pip spreads in non-commission accounts are offered in Switzerland. Overall, Swissquote’s UK entity has more competitive pricing, however, it provides a limited offering of investments.
• Unless you’re an active trader, even if you have more than $25k on deposit, forex spreads in the premium account are still high at Swissquote’s Swiss entity, compared to firms such as IG, CMC Markets and Saxo Bank. In addition, spreads are even higher for mini and standard account holders making Swissquote Bank a more expensive choice for beginners or those on a tighter trading budget.
• It’s worth noting that Swissquote’s UK entity executes trades on an agency basis, whereas the Swiss entity uses dealing-desk execution when it comes to its forex/CFD offering. This is comparable to Saxo Bank’s structure between the UK entity, where its Danish bank entity acts as a liquidity provider (LP). Similarly, Swissquote’s Swiss entity acts as a liquidity provider (LP) for Swissquote’s UK entity.

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Further Reading

• Best FX Brokers for Low Costs 2019

Swissquote

Platforms & Tools

Despite touting its own proprietary platform suite, the Swissquote trading experience fails to impress and compete with industry leaders. Thankfully, the full MetaTrader suite is also offered.

Benefits

• Swissquote offers its own proprietary platform suite, Advanced Trader (desktop and web versions), as well as the full MetaTrader platform suite (MT4 desktop, MT4 web, MT5).
• Looking at the desktop version of Advanced Trader, charts are cleanly designed and come with 49 indicators (17 overlays and 32 studies) alongside 18 drawing tools.

Considerations

• Advanced Trader is available only at the firm’s Swiss entity, Swissquote Bank. Meanwhile, using MetaTrader requires trading through the firm’s UK entity.
• The web-based version of Advanced Trader is built in flash, making it unsupported in most major browsers and in desperate need of an upgrade to HTML 5.
• Traders looking for algorithmic trading cannot use Advanced Trader and instead must rely on MetaTrader through Swissquote’s UK entity.

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Further Reading

• Best Forex Trading Platforms 2019
• Best FX Brokers for Copy Trading 2019
• Best MetaTrader Brokers 2019

Swissquote

Customer Service

To score Customer Service, ForexBrokers.com partnered with customer experience research group Customerwise to conduct phone tests from locations throughout the UK. For our 2019 Review, 229 customer service tests were conducted over six weeks.

Results

• Average Connection Time: <2 minutes
• Average Net Promoter Score: 7.1 / 10
• Average Professionalism Score: 4.7 / 10
• Overall Score: 6.7 / 10
• Ranking: 7th (23 brokers)
• View Infographic

Research

While Swissquote provides a mostly industry standard offering, the broker goes above and beyond in quality, helping to differentiate itself from competitors.

Benefits

• What helps separate Swissquote in this category is its focus on quality and depth. For example, Swissquote’s own quantitative research team helps structure some of its products, such as the exchange-traded certificate for crypto, and provides analysis and market commentary.

Considerations

• Swissquote offers streaming news headlines on its trading platforms, along with an economic calendar forecast and blog commentary from in-house analysts, in what can be described as a standard industry offering.

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Further Reading

• Best Forex Brokers for FX Research 2019

Swissquote

Mobile Trading

Swissquote’s Advanced Trader mobile app is easy to use and cleanly designed, however it lacks in features and overall just meets the industry standard.

Benefits

• If there is one positive aspect of Swissquote’s mobile experience, it’s that the app is user-friendly and cleanly designed. Performing basic tasks such as placing a trade or viewing positions is a breeze.
• For traders who prefer not to use Swissquote’s mobile app, MetaTrader is available.

Considerations

• While reviewing the Advanced Trader app for Android on my Samsung Galaxy S8+ Edge, I found the app very light with just eight fields in the settings, and research was limited to headlines streaming from the Dow Jones Newswire.
• Shifting to the charting module in the app, while there are six chart types, the charts do not auto rotate when the phone is set to landscape mode, which is disappointing. Also, there are no indicators or drawing tools, and no ability to zoom into chart data (only scroll), which limits the usability of the charts.

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Further Reading

• Best Forex Mobile Apps 2019

Swissquote

Offering of Investments

The following table summarizes the different investment products available to Swissquote clients.

Swissquote

Other Notes

Swissquote became the first bank in the world to add the trading of underlying cryptocurrencies (non-CFDs), including bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Ripple. In 2018, Swissquote followed with two crypto exchange-traded certificates SWX:SQCRTQ and SWX:BLOCHU. In 2019, Swissquote placed 2nd for crypto trading, thanks to its support of the underlying asset and its historical, trusted brand.

Final Thoughts

Headquartered in Switzerland, Swissquote is a trusted global brand that offers an extensive selection of products and services. However, when taking a zoomed in look at just the broker’s forex and CFDs offering, the company’s strong reputation does not entirely match up.

Swissquote’s Advanced Trader suite is just “ok,” and pricing varies dramatically depending on where your account is based. That said, the full MetaTrader suite is offered as an alternative, research is competitive, and customer service is reliable.

All in all, for traders who require a multi-asset solution and are willing to pay a premium to have their brokerage account held with a Swiss bank, Swissquote bank is worth a consideration. Otherwise, the broker’s UK-based offering provides a better deal.

For our 2019 Forex Broker Review we assessed, rated, and ranked 28 international forex brokers. Each FX broker was graded on 81 variables. How we test.

Forex Risk Disclaimer

"There is a very high degree of risk involved in trading securities. With respect to margin-based foreign exchange trading, off-exchange derivatives, and cryptocurrencies, there is considerable exposure to risk, including but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or related instrument. It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable, or that they will not result in losses." Learn more.