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Swissquote Review

Steven Hatzakis

Steven Hatzakis | August 19th, 2019

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 74-89% of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. This content is intended for information and educational purposes only and should not be considered investment advice or investment recommendation.

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Founded in 1996, Swissquote (SWX:SQN) became publicly listed in 2000 on the SIX Swiss stock exchange and has since grown to be an established brokerage with over 300,000 client accounts across its subsidiaries that are regulated in Europe and Asia.

With its headquarters in Switzerland, Swissquote Bank offers traders access to over two and a half million products, including shares, ETFs, funds, bonds, warrants, futures, options, and other securities, including forex, across Advanced Trader, MetaTrader4, and MetaTrader5 platforms. The broker’s services also go beyond trading, offering wealth management and advisory services as well.

Please note, this review focuses solely on Swissquote’s forex and CFDs offering.

Review Summary

Rank: 11th (of 28)

While Swissquote is a trusted, global brand, it’s forex and CFDs offering specifically is a mixed bag. The best all-around trader experience comes through the firm’s UK entity which is centered around MetaTrader.

Benefits

  • Regulated in major jurisdictions and publicly traded.
  • Reliable customer service.

Considerations

  • Higher spreads with Swiss entity compared to its UK offering.
  • Forex and CFDs trading is segmented away from the broker’s exchange-traded offering.
  • Web platform is unsupported by most browsers due to an outdated flash-based design.

Is Swissquote Safe?

help 99
Trust Score

Swissquote is considered low-risk, with an overall Trust Score of 99 out of 99. Swissquote is a publicly traded company, operates a regulated bank, and is authorised by three tier-1 regulators (high trust), one tier-2 regulator (average trust), and no tier-3 regulators (low trust). Swissquote is authorised by the following tier-1 regulators: Securities Futures Commission (SFC), Swiss Financial Market Supervisory Authority (FINMA), and the Financial Conduct Authority (FCA). Learn more about Trust Score.

Regulations Comparison

FeatureSwissquote
Year Founded1996
Publicly Traded (Listed) Yes
Bank Yes
Tier-1 Licenses3
Tier-2 Licenses1
Tier-3 Licenses0
Trust Score99

Commissions & Fees

Rank: 18th (of 28)

The commissions and spreads from Swissquote’s UK entity, Swissquote Ltd, differ significantly from its Switzerland entity, Swissquote Bank Ltd. Between the two, UK based accounts provide a better deal.

Benefits

  • At Swissquote’s UK entity, active traders who surpass 1,000 lots (10 million units) in volume pay a round-turn commission of 0.65 pips in addition to raw spreads from 0.0-0.3 pips on the EUR/USD, bringing the all-in cost to 0.95 pips or lower. This pricing is comparable to other multi-asset brokers that have active trading offerings.

Considerations

  • A commission-free offering is provided in the UK, while multi-pip spreads in non-commission accounts are offered in Switzerland. Overall, Swissquote’s UK entity has more competitive pricing, however, it provides a limited offering of investments.
  • Unless you’re an active trader, even if you have more than $25k on deposit, forex spreads in the premium account are still high at Swissquote’s Swiss entity, compared to firms such as IG, CMC Markets and Saxo Bank. In addition, spreads are even higher for mini and standard account holders making Swissquote Bank a more expensive choice for beginners or those on a tighter trading budget.
  • It’s worth noting that Swissquote’s UK entity executes trades on an agency basis, whereas the Swiss entity uses dealing-desk execution when it comes to its forex/CFD offering. This is comparable to Saxo Bank’s structure between the UK entity, where its Danish bank entity acts as a liquidity provider (LP). Similarly, Swissquote’s Swiss entity acts as a liquidity provider (LP) for Swissquote’s UK entity.

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Further Reading

Fees Comparison

FeatureSwissquote
Minimum Initial Deposit€500.00
Average Spread EUR/USD - StandardN/A
All-in Cost EUR/USD - ActiveN/A
Active Trader or VIP Discounts Yes

Platforms & Tools

Rank: 16th (of 28)

Despite touting its own proprietary platform suite, the Swissquote trading experience fails to impress and compete with industry leaders. Thankfully, the full MetaTrader suite is also offered.

Benefits

  • Swissquote offers its own proprietary platform suite, Advanced Trader (desktop and web versions), as well as the full MetaTrader platform suite (MT4 desktop, MT4 web, MT5).
  • Looking at the desktop version of Advanced Trader, charts are cleanly designed and come with 49 indicators (17 overlays and 32 studies) alongside 18 drawing tools.

Considerations

  • Advanced Trader is available only at the firm’s Swiss entity, Swissquote Bank. Meanwhile, using MetaTrader requires trading through the firm’s UK entity.
  • The web-based version of Advanced Trader is built in flash, making it unsupported in most major browsers and in desperate need of an upgrade to HTML 5.
  • Traders looking for algorithmic trading cannot use Advanced Trader and instead must rely on MetaTrader through Swissquote’s UK entity.

Gallery

Further Reading

Tools Comparison

FeatureSwissquote
Virtual Trading (Demo) Yes
Proprietary Platform Yes
Desktop Platform (Windows) Yes
Web Platform Yes
Social Trading / Copy-Trading Yes
MetaTrader 4 (MT4) Yes
MetaTrader 5 (MT5) Yes
cTrader No
Charting - Indicators / Studies (Total)51
Charting - Drawing Tools (Total)31
Charting - Trade From Chart Yes
Watchlists - Total Fields7
Order Type - Trailing Stop Yes

Customer Service

Rank: 7th (of 28)

To score Customer Service, ForexBrokers.com partnered with customer experience research group Customerwise to conduct phone tests from locations throughout the UK. For our 2019 Review, 229 customer service tests were conducted over six weeks.

Results

  • Average Connection Time: <2 minutes
  • Average Net Promoter Score: 7.1 / 10
  • Average Professionalism Score: 4.7 / 10
  • Overall Score: 6.7 / 10
  • Ranking: 7th (23 brokers)
  • View Infographic

Research

Rank: 10th (of 28)

While Swissquote provides a mostly industry standard offering, the broker goes above and beyond in quality, helping to differentiate itself from competitors.

Benefits

  • What helps separate Swissquote in this category is its focus on quality and depth. For example, Swissquote’s own quantitative research team helps structure some of its products, such as the exchange-traded certificate for crypto, and provides analysis and market commentary.

Considerations

  • Swissquote offers streaming news headlines on its trading platforms, along with an economic calendar forecast and blog commentary from in-house analysts, in what can be described as a standard industry offering.

Gallery

Further Reading

Research Comparison

FeatureSwissquote
Daily Market Commentary Yes
Forex News (Top-Tier Sources) Yes
Weekly Webinars Yes
AutoChartist Yes
Trading Central (Recognia) Yes
Delkos Research No
Social Trading / Copy-Trading Yes
Social Sentiment - Currency Pairs No
Economic Calendar Yes

Mobile Trading

Rank: 16th (of 28)

Swissquote’s Advanced Trader mobile app is easy to use and cleanly designed, however it lacks in features and overall just meets the industry standard.

Benefits

  • If there is one positive aspect of Swissquote’s mobile experience, it’s that the app is user-friendly and cleanly designed. Performing basic tasks such as placing a trade or viewing positions is a breeze.
  • For traders who prefer not to use Swissquote’s mobile app, MetaTrader is available.

Considerations

  • While reviewing the Advanced Trader app for Android on my Samsung Galaxy S8+ Edge, I found the app very light with just eight fields in the settings, and research was limited to headlines streaming from the Dow Jones Newswire.
  • Shifting to the charting module in the app, while there are six chart types, the charts do not auto rotate when the phone is set to landscape mode, which is disappointing. Also, there are no indicators or drawing tools, and no ability to zoom into chart data (only scroll), which limits the usability of the charts.

Gallery

Further Reading

Mobile Apps Comparison

FeatureSwissquote
Android App Yes
Apple iOS App Yes
Trading - Forex Yes
Trading - CFDs Yes
Alerts - Basic Fields Yes
Watch List Yes
Watch List Syncing No
Charting - Indicators / Studies30
Charting - Draw Trend Lines Yes
Charting - Trend Lines Moveable No
Charting - Multiple Time Frames Yes
Charting - Drawings Autosave No
Forex Calendar No

Offering of Investments

Rank: 7th (of 28)

The following table summarizes the different investment products available to Swissquote clients.

Offering Comparison

FeatureSwissquote
Forex: Spot Trading Yes
Currency Pairs (Total Forex pairs)78
CFDs - Total Offered57
Cryptocurrency traded as actual Yes
Cryptocurrency traded as CFD No

Other Notes

Swissquote became the first bank in the world to add the trading of underlying cryptocurrencies (non-CFDs), including bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Ripple. In 2018, Swissquote followed with two crypto exchange-traded certificates SWX:SQCRTQ and SWX:BLOCHU. In 2019, Swissquote placed 2nd for crypto trading, thanks to its support of the underlying asset and its historical, trusted brand.

Final Thoughts

Rank: 11th (of 28)

Headquartered in Switzerland, Swissquote is a trusted global brand that offers an extensive selection of products and services. However, when taking a zoomed in look at just the broker’s forex and CFDs offering, the company’s strong reputation does not entirely match up.

Swissquote’s Advanced Trader suite is just “ok,” and pricing varies dramatically depending on where your account is based. That said, the full MetaTrader suite is offered as an alternative, research is competitive, and customer service is reliable.

All in all, for traders who require a multi-asset solution and are willing to pay a premium to have their brokerage account held with a Swiss bank, Swissquote bank is worth a consideration. Otherwise, the broker’s UK-based offering provides a better deal.

2019 Review Methodology

For our 2019 Forex Broker Review we assessed, rated, and ranked 28 international forex brokers over a six month time period. Each broker was graded on 81 different variables and, in total, over 60,000 words of research were produced.

While encouraged, broker participation was optional. Each broker had the opportunity to complete an in-depth data profile and provide executive time (live in person or over the web) for an annual update meeting.

All data submitted by brokers is hand-checked for accuracy. Ultimately, our rigorous data validation process yields an error rate of less than .1% each year, providing site visitors quality data they can trust. Learn more about how we test.

Forex Risk Disclaimer

"There is a very high degree of risk involved in trading securities. With respect to margin-based foreign exchange trading, off-exchange derivatives, and cryptocurrencies, there is considerable exposure to risk, including but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or related instrument. It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable, or that they will not result in losses." Learn more.


Steven Hatzakis

About the author: Steven Hatzakis Steven Hatzakis is the Global Director of Research for ForexBrokers.com. Steven previously served as an Editor for Finance Magnates, where he authored over 1,000 published articles about the online finance industry. Steven is an active fintech and crypto industry researcher and advises blockchain companies at the board level. Over the past 20 years, Steven has held numerous positions within the international forex markets, from writing to consulting to serving as a registered commodity futures representative.

Trading CFDs, FX, and cryptocurrencies involves a high degree of risk. All providers have a percentage of retail investor accounts that lose money when trading CFDs with their company. You should consider whether you can afford to take the high risk of losing your money and whether you understand how CFDs, FX, and cryptocurrencies work. All data was obtained from a published web site as of 02/18/2019 and is believed to be accurate, but is not guaranteed. The ForexBrokers.com staff is constantly working with its online broker representatives to obtain the latest data. If you believe any data listed above is inaccurate, please contact us using the link at the bottom of this page.

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