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XTB Review

Steven Hatzakis

Steven Hatzakis | September 23rd, 2019

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 79% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. This content is intended for information and educational purposes only and should not be considered investment advice or investment recommendation.

As a trusted multi-asset broker regulated in several major financial centers, XTB provides a well-rounded, competitive trading experience. No question, customer service and xStation 5 are the broker’s two standout highlights.

Top Takeaways for 2019

After spending several hundred hours testing 28 forex brokers over six months for our third annual forex broker review, here are our top findings on XTB:

  • Founded in 2002, XTB is publicly traded and regulated in multiple jurisdictions, including one tier-1 jurisdiction, making it a safe broker (low-risk) to trade forex and CFDs with.
  • XTB's xStation platform suite is user-friendly and feature-rich, making it great for less experienced investors; the broker finished Best in Class (top 7) for both Ease of Use and Platforms & Tools.
  • XTB provides excellent customer service. The broker finished 2nd (out of 23) in our national testing from locations across the United Kingdom.
  • Thanks to a larger selection of CFDs, XTB is viable option for cryptocurrency trading.
  • While MetaTrader is offered at XTB, it is not a top broker for MT4. Similarly, we do not recommend XTB for copy trading.

Overall Summary

FeatureXTB
Overall 4 Stars
Trust Score90
Offering of Investments 3.5 Stars
Commissions & Fees 4 Stars
Platform & Tools 4 Stars
Research 4 Stars
Mobile Trading 3.5 Stars
Customer Service 4.5 Stars
Education 4 Stars

Is XTB Safe?

help 90
Trust Score

XTB is considered low-risk, with an overall Trust Score of 90 out of 99. XTB is a publicly traded company that is authorised by one tier-1 regulators (high trust), one tier-2 regulator (average trust), and zero tier-3 regulators (low trust). XTB is authorised by the following tier-1 regulator: Financial Conduct Authority (FCA). Learn more about Trust Score.

Trust Comparison

FeatureXTB
Year Founded2002
Publicly Traded (Listed) Yes
Bank No
Tier-1 Licenses1
Tier-2 Licenses1
Tier-3 Licenses0
Trust Score90

Commissions & Fees

XTB offers a Standard (UK and Ireland residents only) and a commission-based Pro account. Each account comes with its own execution method and spread model, in terms of commissions and fees. Overall, spreads are mostly competitive. Regardless of account type used, traders can use either the xStation 5 platform or MT4.

Standard vs Pro: With minimum deposits at XTB that start at 250 base currency (i.e., £250, €250, or $250) the Pro account is the most competitive option in terms of lower spreads. It has a commission of £2.5, €3.5, or $4 per side on standard lots (100k), depending on the currency of the denominated account. More specifically, the Standard account has target spreads of 0.9 pips, while the PRO spreads (not including the per trade commission) can reach as low as 0.3 pips, according to XTB data.

Designated professionals: For active traders (and those in the EU who meet the definition of active professionals), XTB will rebate a portion of the spread back to you when you meet certain volume thresholds, starting from 100 lots or more per month, helping XTB compete with brokers such as FXCM and FOREX.com that have active trader offerings or liquidity rebates from CMC Markets.

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FeatureXTB
Minimum Initial Deposit$250.00
Average Spread EUR/USD - Standard0.9 (as of May 19)
All-in Cost EUR/USD - Active0.8 (as of May 19)
Active Trader or VIP Discounts No

Platforms & Tools

XTB’s main platform offering, xStation 5, delivers a great experience for desktop, web, mobile, tablet, and even iOS and Android smartwatches. Tool highlights include heatmapping (view top movers by color), sentiment analysis (see which percentage of XTB clients are long or short), and trader statistics (view trade-by-trade results, win/loss ratio by long or short, performance by traded market, and more).

xStation 5 Web: The web-based version of xStation 5 is HTML 5 based, providing forex and CFD traders a very modern, clean design. A unique feature with charting, charts include a countdown timer showing the remaining time left in each candlestick, and right-clicking within a chart reveals an extensive list of drop-down items for fast access to trading and analysis. In total, 25 drawing tools and 26 technical indicators are included.

MetaTrader: While xStation 5 is the primary reason for choosing XTB to begin with, XTB does also offer the full MetaTrader suite. Since xStation 5 does not support automated trading, MT4 must be used.

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Customer Service

To score Customer Service, ForexBrokers.com partnered with customer experience research group Customerwise to conduct phone tests from locations throughout the UK. For our 2019 Review, 229 customer service tests were conducted over six weeks.

Results

  • Average Connection Time: <1 minute
  • Average Net Promoter Score: 7.8 / 10
  • Average Professionalism Score: 7.1 / 10
  • Overall Score: 7.9 / 10
  • Ranking: 2nd (23 brokers)

Research

XTB offers a diverse range of research across its platforms and websites. Beyond streaming headlines from top-tier news providers, an economic calendar, and in-house staff that publish technical and fundamental analysis, a premium service is offered under the TRADEBEAT brand that provides market sentiment, exclusive strategies, educational resources, and trade recommendations for subscribers.

Helping to boost its ranking as a multi-asset broker in this category, XTB provides a stock screener that lets you filter basic fields to sort through nearly 2000 tradable single-stock CFDs, a useful research tool for scanning symbols to trade. Alongside a screener, signals included within the news panel include price analyses from Thomson Reuters, Barclays, Citi Group, and others.

Combined with other premium tools such as the heatmap and market sentiment, XTB’s research tools are diverse and comparable to research offerings from other multi-asset brokers, such as IG and Saxo Bank.

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Mobile Trading

The xStation mobile app from XTB provides traders a cleanly designed app that is easy to use and includes live chat support. That said, there is room for further innovation in what is already a good foundation for its mobile app.

As far as features go, research within the xStation mobile app is formidable. Top movers, market sentiment analysis, and a news calendar with click-to-expand charts are all available. Drawbacks include watch list updates do no sync with the web platform and despite a cleanly built charting package, which includes drawing tools in horizontal mode, charts are limited to just 10 indicators.

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Offering of Investments

Rank: 11th (of 28)

The following table summarizes the different investment products available to XTB clients.

Offering Comparison

FeatureXTB
Forex: Spot Trading Yes
Currency Pairs (Total Forex pairs)48
CFDs - Total Offered1728
Social Trading / Copy-Trading Yes
Cryptocurrency traded as actual No
Cryptocurrency traded as CFD Yes

Final Thoughts

A diverse selection of tradable securities, excellent customer service, and a unique proprietary trading platform suite, xStation 5, summarizes the highlights of XTB’s all-around competitive offering. It’s weak spot is its mobile app, which even then still meets the industry standard as far as features goes.

About XTB

Founded in Poland in 2002, XTB has grown to become a well-known forex and CFDs broker. XTB maintains offices in over a dozen countries across Europe and is licensed by numerous regulators including the UK’s FCA, Poland’s KNF, Germany’s BaFIN, Spain's CNMV, France's AMF, Cyprus' CySEC, and Belize's FSC. It was listed on the Warsaw Stock Exchange in 2016 after a successful initial public offering that valued the company at nearly $350 million.

XTB Trading Features

FeatureXTB
Virtual Trading (Demo) Yes
Proprietary Platform Yes
Desktop Platform (Windows) Yes
Web Platform Yes
Social Trading / Copy-Trading Yes
MetaTrader 4 (MT4) Yes
MetaTrader 5 (MT5) No
cTrader No
Charting - Indicators / Studies (Total)51
Charting - Drawing Tools (Total)31
Charting - Trade From Chart Yes
Watchlists - Total Fields7
Order Type - Trailing Stop Yes

XTB Research Features

FeatureXTB
Daily Market Commentary Yes
Forex News (Top-Tier Sources) Yes
Weekly Webinars No
AutoChartist No
Trading Central (Recognia) No
Delkos Research No
Social Sentiment - Currency Pairs Yes
Economic Calendar Yes

XTB Mobile App Features

FeatureXTB
Android App Yes
Apple iOS App Yes
Trading - Forex Yes
Trading - CFDs Yes
Alerts - Basic Fields Yes
Watch List Yes
Watch List Syncing No
Charting - Indicators / Studies30
Charting - Draw Trend Lines Yes
Charting - Trend Lines Moveable Yes
Charting - Multiple Time Frames Yes
Charting - Drawings Autosave No
Forex Calendar Yes

2019 Review Methodology

For our 2019 Forex Broker Review we assessed, rated, and ranked 28 international forex brokers over a six month time period. Each broker was graded on 81 different variables and, in total, over 60,000 words of research were produced.

While encouraged, broker participation was optional. Each broker had the opportunity to complete an in-depth data profile and provide executive time (live in person or over the web) for an annual update meeting.

All data submitted by brokers is hand-checked for accuracy. Ultimately, our rigorous data validation process yields an error rate of less than .1% each year, providing site visitors quality data they can trust. Learn more about how we test.

Forex Risk Disclaimer

"There is a very high degree of risk involved in trading securities. With respect to margin-based foreign exchange trading, off-exchange derivatives, and cryptocurrencies, there is considerable exposure to risk, including but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or related instrument. It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable, or that they will not result in losses." Learn more.


Steven Hatzakis

About the author: Steven Hatzakis Steven Hatzakis is the Global Director of Research for ForexBrokers.com. Steven previously served as an Editor for Finance Magnates, where he authored over 1,000 published articles about the online finance industry. Steven is an active fintech and crypto industry researcher and advises blockchain companies at the board level. Over the past 20 years, Steven has held numerous positions within the international forex markets, from writing to consulting to serving as a registered commodity futures representative.

Trading CFDs, FX, and cryptocurrencies involves a high degree of risk. All providers have a percentage of retail investor accounts that lose money when trading CFDs with their company. You should consider whether you can afford to take the high risk of losing your money and whether you understand how CFDs, FX, and cryptocurrencies work. All data was obtained from a published web site as of 02/18/2019 and is believed to be accurate, but is not guaranteed. The ForexBrokers.com staff is constantly working with its online broker representatives to obtain the latest data. If you believe any data listed above is inaccurate, please contact us using the link at the bottom of this page.

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