FxPro Review

1. Home
2. Reviews
3. FxPro

Over the past decade, FxPro has grown to become a leading retail FX market participant. Originally founded in 2006, the company has executed more than 150 million orders, offering Contract for Difference (CFD) trading across spot Forex, shares, indices, metals, energy contracts, and futures markets.

Trading at FxPro is offered across several third-party trading platforms, including the MetaTrader4 (MT4) and MetaTrader5 (MT5) platforms developed by MetaQuotes Software Corporation, FxPro Markets, a branded-version of the cTrader platform developed by Spotware Systems, and the SuperTrader platform for managed account investors.

With retail and institutional clients in over 150 countries, the FxPro brand is primarily European and holds regulatory licenses in the United Kingdom (UK) under FxPro UK Limited, regulated by the FCA and its Cyprus entity, FxPro Financial Services Limited, which is regulated by CySEC. 

Commissions & Fees

FxPro offers its most competitive spreads on its cTrader platform, where a commission of $4.5 per standard lot is added on each trade you make (total $9 round turn trade), with spreads as low as 0.4 on the EUR/USD, according to FxPro data.

In addition, FxPro’s floating rate model (variable spread) is available on MT4 and MT5, with EUR/USD spreads at 1.2 pips. Also available on FxPro’s MT4 is instant execution for a further premium at 1.4 pips, and finally its fixed spread offering at 1.6 pips.

When comparing commission-based pricing, FxPro’s all-in spreads (total cost of a trade) are roughly 1.2 pips (0.4 spread + 0.8 commission) using the EUR/USD example above.

This pricing is comparable to competitors such as OANDA, forex.com, FXCM, IG, and Saxo Bank in their standard account offerings, but traders who do higher volumes or have larger deposits can receive more competitive pricing on Active Trader programs available at FXCM, IG, FOREX.com, and Saxo Bank.

Meanwhile, the spreads on MT4 and MT5 are more comparable to pricing from OANDA, CMC Markets, and Plus500, even though the account type and execution model may vary. Overall, you have multiple options at FxPro when it comes to commissions and fees, whether you are a beginner or a highly experienced trader.   

Customer Service

After setting up a demo account, I received several email follow-ups from FxPro staff and spoke to a representative who reached out to me from FxPro’s Cyprus office, where their customer service center is located. The representative was very familiar with the company’s products and services and emailed me relevant information after the call concluded.

I also reached out to live chat with some general inquiries, and the experience overall was positive as live chat was easily accessible and the representative with whom I chatted during trading hours was helpful and professional.

On a separate occasion, I spoke with an FxPro support representative who helped answer a number of questions, including why certain demo account credentials for the FxPro Markets cTrader platform were not compatible with the desktop version, as explained below in our platform section.

This representative was patient with the several questions I had, and helped resolve the reason why we experienced login problems when trying to access the desktop version of the cTrader platform. 

Overall, the support I received during the phone call with FxPro’s staff was helpful, and the representative was both knowledgeable and professional, yet this experience felt more like calling a telephone company for technical support about your Internet service, instead of calling your broker to talk about investments. This could be due to the technical nature of the inquiry I had, although I sensed this same pattern on other occasions.

This is certainly an area in which FxPro can improve in terms of its premium appeal and value offering, as the subtle cues from staff can make a huge difference to the way in which a firm is perceived, and how clients feel about their broker. Especially, as FxPro staff demonstrated in emails that they often ask prospects for their phone number to speak with them to address common questions. 

It is noteworthy that the company offers a VIP account type to high net worth investors (HNWI). However, that service only includes a few added benefits such as waiving deposit fees and free virtual private servers (VPS), in addition to VIP customer support.

Finally, FxPro does a good job at providing detailed support information within its online help center portal. The help center is very easy to navigate and each section is well organized with comprehensive information for beginners, including educational content and access to various related trading tools.

Research

FxPro provides daily updates on its Blog, which  has rich content from FxPro Analysts and news streaming in its platforms from the Dow Jones news wire.

Overall, research is robust at FxPro as the company combines its in-house content with research from several external providers, which it integrates within the trading platforms.

Another helpful research tool FxPro offers clients is AutoChartist – a popular pattern-recognition software that enables users to research trading opportunities using automated technical analysis. This software is free when you fund a live account with at least $200.

FxPro also provides Trading Central, a leading news and research provider that develops automated pattern-recognition solutions, which is available within the FxPro cTrader platform and in MT4 as a plugin.

Overall, research is robust at FxPro as the company combines its in-house content with research from several external providers, which it integrates within the trading platforms.  

Competitors that are comparable to FxPro in terms of in-house research and breadth of content include Saxo Bank, IG, and CMC Markets from the multi-asset providers, and then OANDA, FXCM, and GAIN on Forex-related content. 

Platforms & Tools

FxPro has an overall balanced offering in terms of pricing options and its range of tradable asset classes and markets, and caters to both beginners and those who develop or use automated trading systems on the MT4, MT5, and/or cTrader platforms.

Traders on the MT4 or MT5 platforms who use automated trading systems and are known as ‘expert advisors’ (EAs), can choose between the desktop or mobile versions of both platforms with either floating or fixed spreads, and instant execution.

FxPro also offers a web-based version of MT4 that is a lighter version of the desktop platform and can be accessed through any Java-enabled compatible web browser.

The cTrader web-based platform at FxPro packs advanced charting tools within a smooth design layout and features narrows spreads with commission-based pricing.

The web version of the cTrader platform at FxPro leverages HTML 5 technology for its responsive layout and is very easy to navigate, with great attention to detail in the user experience (UX) design.

The web version of the cTrader platform at FxPro leverages HTML 5 technology for its responsive layout and is very easy to navigate, with great attention to detail in the user experience (UX) design. Moving across sections of the platform and navigating sub-categories was seamless on the cTrader web platform at FxPro.

The live and demo accounts we created at FxPro were joined with a single Markets ID to link the FxPro branded cTrader web-based platform, yet were not compatible with the desktop version.

A support representative explained that I had this issue because the FxPro Markets version of the cTrader platform is different to the cTrader web platform login at FxPro, which is accessible only via a url that is separate to the one mentioned above.

This is an important distinction as there are apparently two versions of cTrader web (the other being the FxPro Markets-branded cTrader) available at FxPro. Each one uses a different login link, only one of which works on desktop.

Overall, using the cTrader web platform at FxPro was very positive, and aside from the issue of logging into the desktop version and later discovering two different versions of the web platform (which should be revised to help clients navigate better), the advantages far outweigh any disadvantages.

FxPro Quant, another stand-alone tool offered at FxPro, is a strategy wizard that lets traders build automated trading strategies using a drag-and-drop feature.

While this feature is somewhat complex to use, it is still far easier than learning how to code a strategy from scratch, and therefore can serve as a gateway for traders to develop their own systems without needing to write any code.  

The desktop version of the cTrader platform ran smoothly on Windows 10 and contains an algorithmic trading functionality via its cBots feature, as well as trading ideas that are displayed as visual targets within charts.

This version of the platform we tested was packed with more features than the web-based version, including trade statistics, equity charts, and journal tabs within the bottom-right quadrant of the default platform layout.

Mobile Trading

The platforms FxPro offers for mobile trading currently, just like the desktop and web-based platforms, are from third-party developers, including MetaQuotes Software Corporation and Spotware.

Although these platforms come with mostly native features, some areas are not native, such as the pricing and execution model, reporting features, and other areas that may or may not be disabled or customized by the broker.

While reviewing the mobile app for FxPro Markets, the white-labeled version of the cTrader platform, the interface and layout were consistent, with the web-based version of the platform FxPro offers, and navigation was easy and intuitive.  This mobile app ranks highly overall, compared to other mobile apps such as MT4 from third-party developers.

The mobile versions of the MT4 and MT5 platforms are also standard from the developer with native features, aside from pricing, the execution model, and features such as back office-related reporting, as well as news feeds and other areas that can be customized by the broker.

While we did not review the mobile versions of FxPro’s MT4 and MT5 platforms, we expect them to be consistent with the configuration settings of the desktop versions FxPro offers.

Other Notes

The margin call threshold varies across account types at FxPro, as does the execution and tier-liquidity process, which follows a volume-weighted average price (VWAP) when orders are executed.

This means that, depending on account type, traders should check the related margin requirements as they will vary according to account type or platform. The stop-out level when margin calls are triggered (as well as how a margin call is handled) is different in a cTrader account than it is in MT4.

For example, a more aggressive trading strategy that uses higher leverage may get stopped out faster on cTrader than on MT4, although cTrader recently revised its stop-out logic, so that only certain trades are closed during a margin call, compared to all trades being liquidated.

With regard to tier-liquidity and order execution, certain account types, such as an instant execution account, could be subject to requotes, whereas a market execution account will not, yet these accounts can be subject to either positive or negative slippage. This is common among brokers who offer these execution types, and offers traders greater options, depending on their execution needs.

FxPro publishes quarterly execution statistics showing the degree of any positive or negative slippage across all of its executed orders in an effort to bring greater transparency to its execution process.

As some trading strategies are more sensitive to certain execution modes or account type-related pricing, each offering should be examined on a case-by-case basis, depending on a client’s specific trading needs at any given time.

Final Thoughts

Overall, FxPro caters to the needs of a diverse range of traders due to its various orders and account types, as well as its execution and pricing models, which offer instant execution, and floating or fixed spreads.

Of the many dozens of brokers that were regulated by the Cyprus Securities and Exchange Commission (CySEC) over the past decade, many failed, but FxPro emerged to earn its spot among the leading brokers, not only in Cyprus but also globally. Its ascent has been helped by the addition of its FCA authorization in the UK.

It would be great to see FxPro obtain additional licenses in other major regulatory hubs, such as Canada, the US, Australia, Hong Kong, and Singapore, as several of its major competitors have, including IG, CMC Markets, OANDA, FXCM, and FOREX.com.

FxPro has a rich platform offering, and the inclusion of MT4 web is an added benefit as many MT4 brokers do not offer the web-based version of the platform, and the FxPro Quant and SuperTrader platforms further complement FxPro’s value proposition to traders.

Methodology

For our 2017 Forex Broker Review we assessed, rated, and ranked 20 international forex brokers. Each FX broker was graded on 255 variables. Learn more.

Forex Risk Disclaimer

There is a very high degree of risk involved in trading securities. With respect to foreign exchange trading, there is considerable exposure to risk, including but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or currency pair. It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable, or that they will not result in losses. Learn more.

Reviewed by Steven Hatzakis Steven Hatzakis is the Global Director of Research for ForexBrokers.com. Steven previously served as an Editor for Finance Magnates, where he authored over 1,000 published articles about the online finance industry. Over the past 18 years, Steven has held numerous positions within the international forex markets, from writing to consulting to serving as a registered commodity futures representative.