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LCG Review

Steven Hatzakis

Steven Hatzakis | April 8th, 2020

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. This content is intended for information and educational purposes only and should not be considered investment advice or investment recommendation.

While losing its publicly-traded status doesn’t help LCG’s credibility, LCG does offer reliable customer service. Service aside, LCG struggles to stand out when compared to industry leaders.

Top Takeaways for 2020

After spending five months testing 30 of the best forex brokers for our 4th Annual Review, here are our top findings on LCG:

  • Founded in 1996, London Capital Group is regulated in one tier-1 jurisdiction and one tier-2 jurisdiction, making it a safe broker (average-risk) for forex and CFDs trading. However, traders should be aware that LCG was publicly-traded until its shares were suspended due to an overdue regulatory filing in May 2019. The suspension caused the company's stock price to crash to nearly zero.
  • Although it requires a $10,000 deposit, competitive pricing is available on LCG's commission-based ECN account on LCGTrader (cTrader). LCG's MetaTrader pricing is double the pricing found on the LCGTrader platform. Pricing aside, our testing found that LCG offers reliable customer service.
  • The range of advanced research tools is limited, and the desktop version of cTrader is not available, leaving MT4 the only alternative for algorithmic traders, despite the higher pricing.

Overall Summary

FeatureLCG
Overall 4 Stars
Trust Score81
Offering of Investments 4 Stars
Commissions & Fees 3.5 Stars
Platform & Tools 4 Stars
Research 3.5 Stars
Mobile Trading 3.5 Stars
Customer Service 4 Stars
Education 3.5 Stars

Is LCG Safe?

help 81
Trust Score

LCG is considered average-risk, with an overall Trust Score of 81 out of 99. LCG is not publicly-traded, does not operate a bank, and is authorised by one tier-1 regulator (high trust), one tier-2 regulator (average trust), and zero tier-3 regulators (low trust). LCG is authorised by the following tier-1 regulator: Financial Conduct Authority (FCA). Learn more about Trust Score.

FeatureLCG
Year Founded1996
Publicly Traded (Listed) No
Bank No
Tier-1 Licenses1
Tier-2 Licenses1
Tier-3 Licenses0
Trust Score81

Offering of Investments

Rank: 16th (of 30)

The following table summarizes the different investment products available to LCG clients.

FeatureLCG
Forex: Spot Trading Yes
Currency Pairs (Total Forex pairs)61
CFDs - Total Offered4759
Social Trading / Copy-Trading Yes
Cryptocurrency traded as actual No
Cryptocurrency traded as CFD Yes

Commissions & Fees

For traders that can afford the $10,000 minimum deposit, LCG’s LCGTrader (cTrader) ECN account type offers, hands down, the best pricing at LCG. Trading through MT4 is very expensive at LCG.

Spreads: LCG’s spreads on its forex pairs vary widely, depending on whether you open a Classic or ECN account. For example, on the Classic account type, average spreads on the EUR/USD are 1.45 pips, while traders needing a more competitive spread can establish an ECN account with a $10 K deposit and have their all-in cost drop to 0.65 pips (0.2 average spread + 0.45 pip commission) after factoring the round turn commission of $4.5 per standard lot using the LCGTrader platform.

Account differences: Alongside far better pricing, the ECN account also provides more favorable margin rates in terms of maximum trade sizes than the Classic account, where the tiered margin levels are more restricted. Meanwhile, the round-turn commission on MT4 is more than double at $10.00 per 100K, and not as competitive as the rate on LCGTrader when it comes to the ECN account.

GSLO: In addition, the option to add a guaranteed stop-loss order (GSLO) for an extra three pip charge is only available on LCGTrader.

Active Trader: Premium services are available to traders with at least £25,000 on deposit at LCG, along with a rebate program for active traders. Rebates range from £4 to as much as £9 per million depending on the volume-based tier.

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FeatureLCG
Minimum Initial Deposit$0.00
Average Spread EUR/USD - Standard1.45 (as of Oct 19)
All-in Cost EUR/USD - Active0.65 (as of Oct 19)
Active Trader or VIP Discounts Yes

Platforms & Tools

Platform suite: LCG offers traders access to both MetaTrader 4 (MT4) and cTrader (branded as LCGTrader). Overall, the LCGTrader platform boasts several key advantages, including ease-of-use and pricing (see Commissions above), making LCGTrader our recommended platform choice.

MetaTrader: LCG offers both MT4 desktop and MT4 WebTrader, which is the web-based version of MT4.

cTrader: LCGTrader is the branded version of the cTrader web platform for LCG (LCG does not offer the desktop version). Compared to MT4, cTrader is easier to use and comes with more charting indicators (64 vs. 51).

Algorithmic trading: Given the desktop version of cTrader is not provided, MT4 is the only alternative for algorithmic traders, despite the higher pricing.

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Research

Overall, LCG’s research is respectable, providing an experience that is slightly above the industry standard. That said, integrating tools such as a screener, heat mapping, and more technical analysis posts about forex would help boost the LCG’s research offering.

In-house content: LCG’s research offering includes content from an in-house team of analysts that provides technical and fundamental analysis in the form of videos and written articles covering multiple asset classes. There are also weekly webinars in which LCG staff conduct market analysis, helping to keep traders up to date on developments.

Third-party content: Complementing LCG’s own research is content from third-party providers such as FXStreet to help power its economic calendar. For traders with Premium Client status, LCG offers Trading Central, which provides technical analysis, chart patterns, trade recommendations, and signals.

Video content: It is worth noting that aside from the Week Ahead weekly video posts, the LCG Market Insight section is not very active.

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Mobile Trading

LCG offers both MT4 and cTrader for mobile trading. With no proprietary mobile app offered, the mobile experience is just average.

Account types: At LCG, the MetaTrader mobile app can be used with either Classic or ECN accounts.

Preferred app: The LCGTrader (cTrader) mobile app is highly versatile and brings a consistent theme with the web-version, thanks to its responsive design. In other words, nearly all the features available in the web version of the platform are in the mobile app, including syncing watch lists. Compared to its MetaTrader mobile app, LCG Trader would be my preferred choice.

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Customer Service

To score Customer Service, ForexBrokers.com partnered with customer experience research group Customerwise to conduct phone tests from locations throughout the UK. For our 2020 Review, 330 customer service tests were conducted over six weeks.

Results

  • Average Connection Time: <1 minute
  • Average Net Promoter Score: 7.5 / 10
  • Average Professionalism Score: 9.0 / 10
  • Overall Score: 8.41 / 10
  • Ranking: 5 th (22 brokers)

Final Thoughts

LCG brings two decades of experience as an online broker rooted in the UK with EU-passports from its FCA-regulated entity. That said, the firm’s future is on rocky grounds. LCG shares suspended trading on the NEX Exchange in late May 2019 when its market capitalization fell to £0.8m. LCG is, therefore, no longer a publicly-traded company. As of now, LCG is still providing service to traders despite its delisting. As we learn more, we will update the review accordingly. In terms of customer support, LCG continued its streak placing Best in Class for the third year in a row in 2020.

About LCG

Founded in 1996, London Capital Group Holdings Plc (LCG) was an early pioneer in the online trading industry.

In 2006, the LCG went public on the AIM section of the London Stock Exchange (LSE), and at the end of 2017, the trading of its shares moved to the NEX exchange under the ticker symbol LCG. Unfortunately for shareholders, LCG's stock suspended trading on the NEX exchange in late May 2019.

LCG Trading Features

FeatureLCG
Virtual Trading (Demo) Yes
Proprietary Platform No
Desktop Platform (Windows) Yes
Web Platform Yes
Social Trading / Copy-Trading Yes
MetaTrader 4 (MT4) Yes
MetaTrader 5 (MT5) No
cTrader Yes
Charting - Indicators / Studies (Total)51
Charting - Drawing Tools (Total)31
Charting - Trade From Chart Yes
Watchlists - Total Fields7
Order Type - Trailing Stop Yes

LCG Research Features

FeatureLCG
Daily Market Commentary Yes
Forex News (Top-Tier Sources) Yes
Weekly Webinars Yes
AutoChartist No
Trading Central (Recognia) Yes
Delkos Research No
Social Sentiment - Currency Pairs Yes
Economic Calendar Yes

LCG Mobile App Features

FeatureLCG
Android App Yes
Apple iOS App Yes
Trading - Forex Yes
Trading - CFDs Yes
Alerts - Basic Fields Yes
Watch List Yes
Watch List Syncing Yes
Charting - Indicators / Studies30
Charting - Draw Trend Lines Yes
Charting - Trend Lines Moveable Yes
Charting - Multiple Time Frames Yes
Charting - Drawings Autosave No
Forex Calendar No

2020 Review Methodology

For our 2020 Forex Broker Review we assessed, rated, and ranked 30 international forex brokers over a five month time period. Each broker was graded on 105 different variables and, in total, over 50,000 words of research were produced.

While encouraged, broker participation was optional. Each broker had the opportunity to complete an in-depth data profile and provide executive time (live in person or over the web) for an annual update meeting.

All data submitted by brokers is hand-checked for accuracy. Ultimately, our rigorous data validation process yields an error rate of less than 1% each year, providing site visitors quality data they can trust. Learn more about how we test.

Forex Risk Disclaimer

"There is a very high degree of risk involved in trading securities. With respect to margin-based foreign exchange trading, off-exchange derivatives, and cryptocurrencies, there is considerable exposure to risk, including but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or related instrument. It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable, or that they will not result in losses." Learn more.


Steven Hatzakis

About the author: Steven Hatzakis is the Global Director of Research for ForexBrokers.com. Steven previously served as an Editor for Finance Magnates, where he authored over 1,000 published articles about the online finance industry. Steven is an active fintech and crypto industry researcher and advises blockchain companies at the board level. Over the past 20 years, Steven has held numerous positions within the international forex markets, from writing to consulting to serving as a registered commodity futures representative.

Trading CFDs, FX, and cryptocurrencies involve a high degree of risk. All providers have a percentage of retail investor accounts that lose money when trading CFDs with their company. You should consider whether you can afford to take the high risk of losing your money and whether you understand how CFDs, FX, and cryptocurrencies work. All data was obtained from a published web site as of 01/20/2020 and is believed to be accurate, but is not guaranteed. The ForexBrokers.com staff is constantly working with its online broker representatives to obtain the latest data. If you believe any data listed above is inaccurate, please contact us using the link at the bottom of this page.

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