HYCM (Henyep Markets) Review

While its storied history is impressive, when it comes to forex and CFDs trading in Europe and its surrounding countries, HYCM fails to impress.

Top Takeaways for 2019

After spending several hundred hours testing 28 forex brokers over six months for our third annual forex broker review, here are our top findings on HYCM:

• Founded in 1977, HYCM is regulated by two tier-1 regulators, making it a safe broker (average-risk) to trade forex and CFDs with.
• Compared to pricing leaders CMC Markets and FOREX.com, HYCM is expensive and not a good choice for discount trading.
• HYCM is a plain-vanilla MetaTrader broker. Compared to industry leaders such as IG, Saxo Bank, and Dukascopy, HYCM left us unimpressed.
• HYCM scored poorly for customer service, finishing 21st (out of 23) in our national testing from locations across the United Kingdom.
• HYCM offers little to no market research and overall scores poorly compared to research leaders Dukascopy and Saxo Bank.

Overall Summary

Is HYCM Safe?

HYCM is considered average-risk, with an overall Trust Score of 80 out of 99. HYCM is not publicly traded and does operate a bank. HYCM is authorised by two tier-1 regulators (high trust), two tier-2 regulators (average trust), and one tier-3 regulator (low trust). HYCM is authorised by the following tier-1 regulators: Securities Futures Commission (SFC) and Financial Conduct Authority (FCA). Learn more about Trust Score.

Regulations Comparison

Commissions & Fees

The forex trading costs at HYCM depend on the type of account established, ranging from the Fixed, Classic, or Raw account type. Offerings include its Raw and Classic account types from its UK entity. Meanwhile, the spreads on the EUR/USD at 1.8 pips for its fixed spread account are higher than the Raw and Classic accounts, which have more competitive pricing, with 0.6 pips average spreads for August 2018.

Compared to its EU-based brands, HYCM offers lower margin rates through its entities regulated by the CMA in the Cayman Islands, and by the DFSA in the UAE.

Gallery

Fees Comparison

Platforms & Tools

HYCM is a MetaTrader-only broker offering the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platform suite but falls short compared to the best MetaTrader brokers.

Henyep Securities offers a separate platform for its Hong Kong and China exchange-traded securities offering, although we did not test that platform for this review as it is not provided across all the firm's entities, including HYCM.

Gallery

Customer Service

To score Customer Service, ForexBrokers.com partnered with customer experience research group Customerwise to conduct phone tests from locations throughout the UK. For our 2019 Review, 229 customer service tests were conducted over six weeks.

Results

• Average Connection Time: <2 minutes
• Average Net Promoter Score: 3.9 / 10
• Average Professionalism Score: 1.7 / 10
• Overall Score: 3.9 / 10
• Ranking: 21st (23 brokers)

Research

HYCM provides slightly more than the bare minimum for forex traders to conduct FX market research. For example, HYCM provides customers access to Trading Central – a popular service for automated technical analysis – available as an MT4 indicator, a daily newsletter, as well as via access to a dedicated web portal. The broker also streams daily market analysis videos and provides access to an economic calendar on its website.

Gallery

Mobile Trading

Since Henyep is a MetaTrader-only broker, it provides both the standard iOS and Android versions of the MT4 app. No proprietary mobile app is offered.

Gallery

Offering of Investments

The following table summarizes the different investment products available to HYCM clients.

Offering Comparison

Final Thoughts

HYCM brings over 40 years of operations and a lineup of global brands. Despite its respected history, the forex broker struggles to differentiate itself beyond a basic MetaTrader experience. Compared to industry leaders such as IG and Saxo Bank, there few reasons to open an account with HYCM.

About HYCM (Henyep Markets)

Founded in 1977, Henyep has a long-standing reputation for providing financial services across global capital markets, and it is an experienced member of multiple exchanges in Hong Kong, where it has its headquarters. In 1998, Henyep obtained European regulation with Britain's Financial Conduct Authority (FCA) where, it remains regulated under Henyep Capital Markets (HYCM).

HYCM is a MetaTrader broker offering over 200 instruments to its retail forex and CFD traders. The broker's Hong Kong entity, Henyep Securities, provides retail and institutional stock market investors access to the Hong Kong Stock Exchange and regional exchanges in mainland China.

HYCM Trading Features

HYCM Research Features

HYCM Mobile App Features

2019 Review Methodology

For our 2019 Forex Broker Review we assessed, rated, and ranked 28 international forex brokers over a six month time period. Each broker was graded on 81 different variables and, in total, over 60,000 words of research were produced.

While encouraged, broker participation was optional. Each broker had the opportunity to complete an in-depth data profile and provide executive time (live in person or over the web) for an annual update meeting.

All data submitted by brokers is hand-checked for accuracy. Ultimately, our rigorous data validation process yields an error rate of less than .1% each year, providing site visitors quality data they can trust. Learn more about how we test.

Forex Risk Disclaimer

"There is a very high degree of risk involved in trading securities. With respect to margin-based foreign exchange trading, off-exchange derivatives, and cryptocurrencies, there is considerable exposure to risk, including but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or related instrument. It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable, or that they will not result in losses." Learn more.