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With a history going back more than 40 years, the Henyep group and its related brand (HYCM) provide retail forex and CFD traders access to MT4 across its regulated entities in Europe and the Middle East, and exchange-traded securities in Hong Kong and China.

By Steven Hatzakis / April 3rd, 2018 / Updated: October 26th, 2018

help 77
Trust Score
Dislikes
  • Product offerings segmented across brands
  • Flagship PrimeTrader platform not fully launched

Review Sections:

Founded in 1977, the Henyep Group (Henyep) has a long-standing reputation for providing financial services across global capital markets, and it is an experienced member of multiple exchanges in Hong Kong, where it has its headquarters. In 1998, Henyep obtained regulation with Britain’s Financial Conduct Authority (FCA) where it remains regulated under Henyep Capital Markets (HYCM), after rebranding from Henyep Investment Limited in 2010 to its current name.

That same year the group invested in one of Japan’s largest social trading networks, as part of a joint venture, and then invested in the stock market-focused social network Caiku in 2012.

In addition, Henyep Capital Markets (DIFC) Limited is regulated by the Dubai Financial Services Authority (DFSA), and since 2004, Henyep Securities Ltd has been regulated by the Securities Futures Commission (SFC) of Hong Kong.

In Cyprus, following its acquisition of FTSL Financial Trading Solutions, which is regulated by the Cyprus Securities and Exchange Commission (CySEC), the entity rebranded to HYCM Europe Ltd. in 2015. Henyep is primarily a MetaTrader4 broker for its forex and CFD offerings (a total 80 instruments) for retail traders, and its Hong Kong entity, Henyep Securities, provides retail and institutional stock market investors access to the Hong Kong Stock Exchange and regional exchanges in mainland China.

Most recently, in 2017, Henyep expanded its cryptocurrency CFDs offering on popular digital assets to five total: Bitcoin, Bitcoin Cash, Litecoin, Ethereum, and Ripple. Cryptocurrency CFD trading is only available to UK clients.

Trust Score

Trading with a forex broker traders can trust is crucial to success. Unfortunately, forex fraud and scams are common in the industry.

Here at ForexBrokers.com, we maintain the largest independent regulatory database available on the web. Using 28 different variables, we have created a proprietary 1-100 score (the higher the better) of overall trustworthiness, which we call the Trust Score. Here is our trust summary of Henyep (HYCM).

Henyep
Trust Score77
Year Founded1977
Publicly-Traded Company (Listed) No
Regulated in Major Hub Yes
Regulated in Emerging Hub Yes
Authorised in the European Union Yes
CFTC Registered (USA) No
FCA Regulated (UK) Yes
IIROC Authorised (Canada) No
FINMA Authorised (Switzerland) No
ASIC Authorised (Australia) No
SFC Authorised (Hong Kong) Yes
MAS Authorised (Singapore) No
FSA Authorised (Japan) No
FMA Authorised (New Zealand) No
CySEC Authorised (Cyprus) Yes

Offering of Investments

The following table summarizes the different investment products available to Henyep (HYCM) clients.

Henyep
Minimum Initial Deposit$100
Currency Pairs (Total Forex pairs)38
CFDs - Total Offered47
Exchange Traded Securities: US No
Exchange Traded Securities: International Yes
Cryptocurrency traded as actual No
Cryptocurrency traded as CFD Yes

Commissions & Fees

The forex trading costs at Henyep Capital Markets (HYCM) depend on the type of account established ranging from the Fixed, Classic, or Raw account type.

HYCM offers both variable and fixed forex spreads in its Raw and Classic account types from its UK entity. Meanwhile, with spreads on the EUR/USD at 1.8 pips for in its Fixed spread account offering, the Raw and Classic accounts have more competitive pricing.

HYCM uk account comparison

Henyep
Average Spread EUR/USD - StandardN/A
All-in Cost EUR/USD - ActiveN/A
Active Trader or Premium/VIP Yes

Customer Service

For our 2018 Forex Review, 129 customer service phone tests were conducted over three months. The data collected is institutional grade. On average, three questions were asked for each test. To score each test, the tests were divided into three separate groups and scores were given for the time taken to connect with each support representative and the ability of each representative to professionally (and thoroughly) answer each question. A Net Promoter Score was also given for the overall experience.

Results:

  • Average Connection Time: <1 minute
  • Average Net Promoter Score: 7 / 10
  • Average Professionalism Score: 5.8 / 10
  • Overall Score: 6.2 / 10
  • Ranking: 32th (43 brokers)

Research

HYCM provides research content from in-house staff as well as news content from third parties, and various pip and margin calculators. The firm’s economic calendar and news section is powered by FXStreet, and in-house staff produce a daily report with technical charts and fundamental news analysis across eight popular currency pairs, metals, and indices, as well as a weekly market recap and daily video market updates.

Henyep Capital Markets HYCM Research Daily Video

Further premium news content and trading signals are provided via Trading Central – a popular service for automated technical analysis – to help traders analyze opportunities. HYCM provides a good range of research options for its clients, combining several in-house resources with multiple channels for content and tools from external providers.

There is, however, more room for Henyep to expand its research offering, for example, by extending the array of services available from Trading Central beyond just the MT4 indicator.

Henyep
Daily Market Commentary No
Forex News (Top-Tier Sources) No
AutoChartist No
Trading Central (Recognia) Yes
Delkos Research No
Acuity Trading No
Social Trading / Copy-Trading Yes
Social Sentiment - Currency Pairs No
Client Webinars Yes
Client Webinars (Archived) No
Videos - Beginner Trading Videos Yes
Economic Calendar Yes
Calendar Includes Forecasts No
Economic News Sentiment No
Trade Ideas - Backtesting Yes

Platforms & Tools

HYCM is a MetaTrader-only broker when it comes to its forex and CFD products, offering the MT4 desktop and web platform developed by MetaQuotes Software Corporation, branded as HY Trader. To learn more about MT4, read our MetaTrader Guide. The firm also advertises its flagship PrimeTrader platform, but this was not available at the time of our review.

While MT4 comes standard, with little variation in functionality from broker to broker, there can be significant differences in how the platform is set up for trading spreads and commissions, execution, and other tools, features, and administrative areas.

Besides spreads, the range of instruments, and account types, here is a summary of the differences in features between HYCM’s available MT4 platform setup and the default MetaTrader experience:

    • Doesn’t offer MT4 Web Terminal
    • Offers Trading Central indicator

    MetaTrader4 Desktop Forex Brokers

    Henyep Securities offers a separate platform for its Hong Kong and China exchange-traded securities offering, although we did not test that platform for this review as it is not offered across all the firm’s entities, including HYCM.

    Lastly, it’s worth noting that the Prime Trader flagship platform has still not yet been fully released as of early 2018. Traders should expect the platform to complement HYCM’s offering and a net benefit to the client experience. For now, however, Henyep remains an MT4-only broker.

    Henyep
    Virtual Trading (Demo) Yes
    Desktop Platform (Windows) Yes
    Desktop Platform (Mac) No
    Web Platform No
    Social Trading / Copy-Trading Yes
    Proprietary No
    MetaTrader4 (MT4) Yes
    MetaTrader5 (MT5) No
    cTrader No
    Currenex No
    ZuluTrade No
    MirrorTrader No
    Charting - Drawing Tools (Total)31
    Charting - Indicators / Studies (Total)51
    Watchlists - Total Fields7
    Order Type - Trailing Stop Yes

    Mobile Trading

    Since Henyep is a MetaTrader-only broker when it comes to its forex and CFD offerings, iOS and Android versions of the MT4 app come standard and are available for download from the Apple iTunes store and Android Playstore for each app respectively.

    Metatrader4 mobile watchlist

    Henyep
    Android App Yes
    Apple iOS App Yes
    Charting - Draw Trend Lines Yes
    Charting - Can Turn Horizontally Yes
    Charting - Technical Studies/Indicators30
    Watch List Syncing No
    Trading - Forex Yes
    Trading - CFDs Yes
    Alerts - Basic Fields Yes

    Other Notes

    HYCM launched cryptocurrency CFD trading on Bitcoin in 2017 and later expanded its offering to include Bitcoin Cash, Litecoin, Ripple and Ethereum. Crypto contracts come with a one month expiration and fees range from 1% - 4%, depending on the pair traded.

    HYCM crypto assets

    Considering many forex brokers only offer CFDs on Bitcoin, Henyep has a reputable offering.

    Like the rest of its entities under the Henyep brand, depending on where your account is established, the relevant regulations will apply, ranging from the UK’s FCA to CySEC in Cyprus, for forex and CFD trading.

    Clients of the DFSA-regulated entity in Dubai have their funds held by Henyep’s FCA-regulated entity, based on a tri-party agreement with Henyep’s related entities.

    Final Thoughts

    Henyep brings over 30 years of operations to its company brands, and owns a diverse range of businesses, helping to maintain its reputation across Eurasia as a multi-asset broker for retail self-directed traders, along with wealth-management solutions for global investors. This helps boost its Trust Score here on ForexBrokers.com.

    With only fixed spreads available for forex, the firm’s pricing is not as flexible and will be expensive for cost-sensitive traders looking for variable pricing; yet, those with execution-sensitive strategies may find fixed spreads more useful. Adding a variable spread option would balance out the options and help cater to cost-sensitive traders.

    Finally, with the exchange-traded offering segmented in a different platform and brand, we’d like to see these products integrated alongside the 38 forex pairs and 42 CFDs available from HYCM to help centralize the broker’s multi-asset offering as these two currently remain isolated from each other. Launching the broker’s PrimeTrader platform would also boost HYCM’s rating.

    Pricing and offering aside, HYCM’s years of operation make it a viable option for MT4 traders looking to access a broker with multiple regulatory licenses across the globe.

    Methodology

    For our 2018 Forex Broker Review we assessed, rated, and ranked 43 international forex brokers. Each FX broker was graded on 140 variables. Learn more.

    Forex Risk Disclaimer

    There is a very high degree of risk involved in trading securities. With respect to foreign exchange trading, there is considerable exposure to risk, including but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or currency pair. It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable, or that they will not result in losses. Learn more.


    Steven Hatzakis

    Reviewed by Steven Hatzakis Steven Hatzakis is the Global Director of Research for ForexBrokers.com. Steven previously served as an Editor for Finance Magnates, where he authored over 1,000 published articles about the online finance industry. Steven is an active fintech and crypto industry researcher and advises blockchain companies at the board level. Over the past 19 years, Steven has held numerous positions within the international forex markets, from writing to consulting to serving as a registered commodity futures representative.

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Trading CFDs, FX, and cryptocurrencies involves a high degree of risk. All providers have a percentage of retail investor accounts that lose money when trading CFDs with their company. You should consider whether you can afford to take the high risk of losing your money and whether you understand how CFDs, FX, and cryptocurrencies work. All data was obtained from a published web site as of 4/03/2018 and is believed to be accurate, but is not guaranteed. The ForexBrokers.com staff is constantly working with its online broker representatives to obtain the latest data. If you believe any data listed above is inaccurate, please contact us using the link at the bottom of this page.

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